FAQ

How To Shop with GMS Angels? It's just 6 simple steps: 
  1. Browse through our product posts for the codes of each item
  2. Fill in the order form, located here. Provide details as accurate as possible.
  3. Once the order is sent, we will reply with order confirmation and payment details.
  4. Proceed payment within 3 days and notify us after payment has been made.
  5. Please notify us of your payment with proof via email. If transferring via online banking, do include our email, gms.angels@yahoo.com
  6. After confirmation, we will pack the items and send via Poslaju. A tracking number will be provided.


    Are prices displayed including postal fee?

    • Prices displayed are excluding postal fee, buyers need to pay the postal fee separately (please refer to Postage Rates on the side panel) 



    Are the measurements stated accurate?
    • Measurements stated are for your reference, there might be a difference of 0.5-2.0cm variation from the real item.
    • Also something to note, since we custom make some items, the colours may vary due to printing processes.


      What if I have any difficulties on this website?
      • You can always seek assistance from us via email, Facebook or Twitter. We will try to help show you how to use our system easily and effectively.


        For custom designs, is it possible to make my own?
        • Unfortunately, no. In order to make the designs possible, a large quantity order is required. If you are intending to order a large amount (> 500pcs) then we will be able to custom design them to your specifications.
        • We do however take suggestions for each batch of designs. You may email us with whichever Kpop artistes or phrases that you would like to see printed. Like our motto says, "We create what we want to buy and share them with everyone."


          Cash deposit machines only accept a minimum of RM5 notes, what happens to my change?
          • As this is a technical issue we cannot overcome, we will definitely refund to you the excess amounts when the items are sent out. 


            I still have questions, what do I do?
            • If you still have more questions, please do not hesitate to contact us through email, Facebook or Twitter at any time! 



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              Thank you for visiting our website and we hope you have a pleasant shopping experience with GMS Angels!